I am able to accept payment by the following ways:-Paypal This is a secure way of making payments which is a high priority when purchasing on the internet, it gives you the option of paying with a debit/credit card. This method is ideal for people with paypal funds
Local/DemosFor locals and at nappincinos/demos where the stock is available payments are cash,
Any special orders are subject to a £1 deposit per item eg per nappy, wrap, pack of wipes etc, this will be refunded to you if I am unable to get the item.
All orders to be delivered can be paid for by cash/postal order on delivery, paypal before delivery.
Customers rightsThe shopper has the right to cancel within seven days of their order, or seven days of receipt of the goods (whichever is the longer)
If the shopper does cancel their order, they will have their payment returned
For information on returning items please read the returns policy below
Basic returns policyIf an item is not suitable the customer can return the item within fourteen days of it being received, they are responsible for paying the return postage
If the price of the returned item then brings the value of the original order to below the free shipping total then a postage fee will be taken off the refund
eg If the original UK order was £36 and the returned item is worth £15 this then makes the original order £21 so a £2.95 postage fee would then apply and will be taken off the refund If you order is returned to me due to incorrect address, not collected from post office or refused I take the cost of posting the order off your refund
Faulty itemsMost products have a warrenty, if your item is faulty please email me and if possible include a photo, I will then contact the manufacture or distributer as soon as possible forwarding on your complaint
If replacements are given they will be sent by me or the manufacturer/ distributer (if you gave me permission to pass on your name and address to them)
If the item has to be returned to FMP any postage incurred will be refunded by me
When items are returned please allow 28 days for your refund
The prices on the website include VAT where appropiate, in Great British pounds £'s
Incorrect pricing, where a price or cloth coins redemption has been incorrectly charged this would be a error and we are not legally obligued to sell the item for that price, we will email you and explain and you have the choice to pay the extra or cancel the item.
If we overcharge you we will of course refund the difference.
PrivacyI will need your name, address and email address when you order together with an optional telephone number, in case i need to contact you. I will not pass any information about you to any third parties. Information regarding orders eg invoices will be kept in a locked safety box.
Contact details for funky monkey pants
5c Water ma trout industrial estate